What the attendees will learn
Our experienced tutors who are practising lead auditors for major certification companies and for international customers will teach you:
∑ How auditors set out their audit plan
∑ The different focus of certification and customer auditors
∑ The approach they take to interviewing people and the methods they use
∑ How you should answer the questions
∑ What you can show them - and what not to show them!
∑ How to plan for getting a clean pass
∑ How to challenge an auditor giving you a nonconformity
∑ The rules for major and minor nonconformities
∑ Specific issues relating to ISO 9001; ISO 14001;OHSAS 18001
We can focus the workshops for particular types of people and functions and diffretn levels of the organisation.. We provide practice sessions which, for in-house workshops, can be performed live on your systems.
Half or whole day??
Not every company can afford people to be away from their work for a whole day so we provide mini and maxi workshops. The mini workshop is 4 hours and will provide a basic understanding of the learning points above and a small amount of practice; the maxi workshop is 7 hours and will provide people with a very sound understanding of the learning points and significant practice sessions together with a forum for planning the strategy for the real audit.