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Home>Training>Quality Management System>Process Mapping Workshop

A One-Day Practical Workshop For ISO 9001: 2008 Implementation

Course Description

The ISO 9000: 2008 standard is based on a process approach.  This means that you have to define your processes in the clearest way possible.  For many companies this means taking a fresh look at their documented quality system. Process mapping using flow charts is the modern way of describing processes without using an excess of words.  They show how the processes work and interrelate and establish audit trails.  This fresh look also provides an opportunity to “prune” the dead wood from the documented system.

This one-day practical workshop shows you how to do this.

Who Should Attend?

The workshop is intended for people currently employed in the operation of the company’s processes.  It is equally applicable to operators, shift leaders, managers and specialists.

What You Will Learn

The workshop teaches you:

  • The basic flowchart symbols and conventions
  • How to analyse your current processes and describe these as process maps
  • How to critically analyse the current processes for adequacy
  • How to identify potential changes and improvements which could be made
  • How to support the processes with text based description, or illustration as necessary.

The Structure Of The Workshop

The workshop is facilitated by Jeff Monk who provides basic instruction and then guides the attendees through the practical sessions. The attendees work in pairs in the practical sessions, analysing the current processes and redefining them using the techniques learnt.

The end results are:

  • Processes properly mapped, streamlined and suitable for immediate inclusion in the redefined Quality Management System (QMS)
  • Teams of people who can process map and who are capable of assisting others to process map.
  • A QMS that is described in a manner acceptable to the certification bodies.

The workshop is designed to be run in several sessions with individuals who have developed the process mapping skills in one workshop joining the subsequent sessions to assist others.  In this way an experienced team can quickly be developed which can re-define the QMS in the shortest time.

Refinements of the workshops include parallel internal auditor training and instruction using your computerised systems if applicable.

For further information, please contact us on +44 (0) 1249 44 75 44, contact@jemoltd.com or complete our Enquiry form.

 

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