A
One-Day Practical Workshop For ISO 9001: 2008 Implementation
Course Description
The ISO 9000: 2008 standard is
based on a process approach. This means
that you have to define your processes in the clearest way possible. For many companies this means taking a fresh
look at their documented quality system. Process mapping using flow charts is
the modern way of describing processes without using an excess of words. They show how the processes work and interrelate
and establish audit trails. This fresh
look also provides an opportunity to “prune” the dead wood from the documented
system.
This one-day practical workshop shows you
how to do this.
Who Should Attend?
The workshop is intended for people
currently employed in the operation of the company’s processes. It is equally applicable to operators, shift
leaders, managers and specialists.
What You Will Learn
The workshop teaches you:
- The basic flowchart symbols and conventions
- How to analyse your current processes and describe these as process
maps
- How to critically analyse the current processes for adequacy
- How to identify potential changes and improvements which could
be made
- How to support the processes with text based description, or
illustration as necessary.
The Structure Of The Workshop
The workshop is facilitated by Jeff Monk
who provides basic instruction and then guides the attendees through the
practical sessions. The attendees work in pairs in the practical sessions,
analysing the current processes and redefining them using the techniques
learnt.
The end results are:
- Processes properly mapped, streamlined and suitable for
immediate inclusion in the redefined Quality Management System (QMS)
- Teams of people who can process map and who are capable of
assisting others to process map.
- A QMS that is described in a manner acceptable to the
certification bodies.
The workshop is designed to be run in
several sessions with individuals who have developed the process mapping skills
in one workshop joining the subsequent sessions to assist others. In this way an experienced team can quickly
be developed which can re-define the QMS in the shortest time.
Refinements of the workshops include
parallel internal auditor training and instruction using your computerised
systems if applicable.
For
further information, please contact us on +44 (0) 1249 44 75 44, contact@jemoltd.com or complete our Enquiry form.
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