Internal Auditor Training Course (in-house and public course)- - (2-day)

Next Course :   21-22 July 2010  Bath

Course Description

Internal audits are a routine part of today’s quality management.  They should concentrate on determining conformance but in many cases auditors only focus on non-compliance. In this course the delegates are shown how to carry out internal audits which:

• Are effective and efficient
• Look for improvement opportunities as well as conformance
• Are value adding

Many of the techniques taught are equally applicable to supplier audits.

The course is run against ISO 9001: 2008 but can equally be based on other standards such as Good Manufacturing Practice (GMP), Good Laboratory Practice (GLP) and others (e.g. PS 9000, PS 9001, ISO 15378, and internal company standards).

Course Structure

The course is structured in modules which provide flexibility to meet individual client needs.  The programme is designed to fit in with individual client working times and other operational requirements and can be tailored to the needs of the client. We use accelerated learning techniques to speed the learning process and make the learning enjoyable.

The two-day programme can be run consecutively or split to meet the client needs.

Significant emphasis is placed on practical application of what has been taught and on in-house courses the second day is devoted to actual internal auditing in the client’s facility.

Learning Objectives

At the conclusion of the course, attendees should be able to:

• Use the ask-look-check-record technique for seeking the true state of the quality management system
• Use forward and trace-back techniques for auditing a process based system
• Understand the component parts of a quality management system process and how the processes inter-relate
• Establish audit checklists in the same sequence as the process
• Establish an audit schedule which ensures an efficient audit
• Use the most appropriate approach for obtaining information from the auditees
• Report the audit findings in a constructive manner and categorise any nonconformities and improvement opportunities found
• Put the audit findings and possible corrective actions into a business impact matrix (cost versus benefit)

Course Deliverables

The course will provide a number of trained auditors who can be utilised immediately (preferably under the supervision of experienced auditors) to fulfil the audit programme.

It will also provide a number of completed audits arising from the practical auditing sessions

More Information

2010 Course Schedule:       17-18 February                21-22 July            1-2 September    

2-day Public couse :  £475+VAT, accommodation is not included.  (£597+VAT including 2 days accommodation plus dinner)

To make a booking.  Please fill the booking form and send it back to us.

Internal Auditing to ISO 9001:2008 -- In-house Course

We are proud of the fact that most of our delegates on in-house courses come from personal recommendation.

In-house courses provide an effective solution to companies with several people to train.  In addition to the substantial cost savings, there are other benefits:

• We could provide you with free advice in identifying your training needs and achieving your business objectives and aims
• Each course is tailored to your organisation’s needs, we don’t offer the course off the shelf
• Our course programme can be tailored to meet the operational and domestic needs of the delegates
• Our courses focus on what you have done well and opportunities for improvement, adding value to your training
• Conduct the live auditing under the supervision of the tutor– these can be treated as real audits on your audit programme
• There is no need for post course transition from classroom case study audits to your organisation’s activities
• We demonstrate different approaches on internal auditing to identify interface and communication strengths and weaknesses
• How to identify the problem by team work and report it to the top management
• We can identify the people who have the potential for further development

THE STANDARD USED

The majority of our courses are run against ISO 9001: 2008 but they can also run against a number of standards including organisation’s in-house standards.  We have modules which explain from a process auditing perspective, ISO 9001, EU GMP (good manufacturing practice for medicinal products), the PS 9000 series and ISO 15378 (for pharmaceutical and medical device packaging).

We have developed a plain language guides for these standards and each attendee gets a free copy.  For those people who have no prior knowledge to ISO standards, it proves to be a great help for beginners.

LIVE AUDITING  (ON-SITE AUDIT)

We have yet to find anyone who does not get a buzz out of live auditing.  In addition to consolidating the learning points and providing audit findings, there can be several other deliverables.  The opportunity to observe cross departmental team-building, individuals often display hidden talents for leading, investigative abilities and diplomacy, it provides the chances to open up your staff’s truly potential.

All this is done under the watchful eye of our tutor who has lifetime experience in leaving the teams in auditing department. Company observers are also encouraged to take part.

REPORT TO THE MANAGEMENT TEAM

The audit findings are presented in professional and constructive format- by organisation’s own template or we can provide our template.  The findings are placed against the relevant requirements and also in the context of impact on the business.

OPEN FORUM– Open Up Your Teams’ Potential And Add Value To Your Organisation!

This course is highly practical and in addition to learning how to audit, delegates learn a lot about themselves, how other parts of the organisation work and their ability to team work as well as lead the teams. We encourage them to discuss this in a facilitated open forum with notes taken for future reference. We also encourage the person responsible for the audit schedule to explain this and how the auditors will be deployed. 

By identify the opportunities for improvement, you would know where to go next, and furthermore, by increasing the efficiency of your quality management system, you could identify substantial saving in your quality system, we could help in digging the gold in your own mine, if you like to know more, please click here

 THE COST OF IN-HOUSE COURSE

The course can be delivered in 2-day or 3-day base on your needs.  We charge you a very competitive day rate of £945+VAT plus tutor’s travel expense. No hidden cost.

For further information, please give us a call on +44 (0) 1249 44 75 44, or e-mail  contact@jemoltd.com or complete our Enquiry form, we would be happy to answer any questions your have for the course.

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