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Course Description
Internal audits
are a routine part of today’s quality management. They should concentrate on determining
conformance but in many cases auditors only focus on non-compliance. In this
course the delegates are shown how to carry out internal audits which:
- Are effective and efficient
- Look for improvement
opportunities as well as conformance
- Are value adding
Many of the
techniques taught are equally applicable to supplier audits.
The course is run
against ISO 9001: 2008 but can equally be based on other standards such as Good
Manufacturing Practice (GMP), Good Laboratory Practice (GLP) and others (e.g.
PS 9000, PS 9001, ISO 15378, and internal company standards).
Course Structure
The course is
structured in modules which provide flexibility to meet individual client needs. The programme is designed to fit in with
individual client working times and other operational requirements and can be
tailored to the needs of the client. We use accelerated learning techniques to
speed the learning process and make the learning enjoyable.
The two-day
programme can be run consecutively or split to meet the client needs.
Significant
emphasis is placed on practical application of what has been taught and on
in-house courses the second day is devoted to actual internal auditing in the
client’s facility.
Learning
Objectives
At the conclusion
of the course, attendees should be able to:
- Use the ask-look-check-record
technique for seeking the true state of the quality management system
- Use forward and trace-back techniques
for auditing a process based system
- Understand the component parts of a
quality management system process and how the processes inter-relate
- Establish audit checklists in the
same sequence as the process
- Establish an audit schedule which
ensures an efficient audit
- Use the most appropriate approach for
obtaining information from the auditees
- Report the audit findings in a
constructive manner and categorise any nonconformities and improvement
opportunities found
- Put the audit findings and possible
corrective actions into a business impact matrix (cost versus benefit)
Course Deliverables
The course will
provide a number of trained auditors who can be utilised immediately
(preferably under the supervision of experienced auditors) to fulfil the audit
programme.
It will also
provide a number of completed audits arising from the practical auditing
sessions
More Information
2011 Course Schedule: 4-5 Oct
2012 Course Schedule: 13th-14th Feb 2012 4th-5th Jun 2012
Course Fee: the fee includes refreshments, buffet lunch and course notes - Non-residential £520 + VAT, We can arrange accomodation to suit your budget (e.g. cost with accommodation at the B&B) residentail price is £635- £678 plus vat .*
Make a booking: Please fill the booking form and send it back to us.
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